Retro Upgrades offers free shipping on most products to all of our customers in the UK, along with both standard and tracked delivery services available for our international customers. We use Royal Mail for all of our shipping services as they are reliable and provide fast delivery worldwide.
Delivery cut-off time – We aim to ship all orders placed before 2:00 pm UK time on the same day. Any orders placed after 2:00 pm will be shipped out the following day. Orders will only be dispatched on working days (Monday-Friday), any orders placed on public holidays and the weekend (Saturday-Sunday) will be dispatched on the next working day.
International shipping – We offer both standard and tracked delivery services for international customers. *Standard service is currently only available on smaller orders. Any import/customs fees are not covered by us.
If you have any additional packaging or shipping requests, please add them in the message box upon checkout or send us an email.
COVID-19 – International shipping times have seemingly returned back to normal. However, please bare in mind when placing an order that there could be a slight delay due to COVID-19. We’ll continue to update this page if there are any changes.
Shipping costs – All shipping totals minus any import fees are calculated upon checkout.
Tracking – If you have placed an order with tracked shipping service, you will receive the tracking code and link via email. You can track your parcel by clicking here
Refunds & Returns – For refunds & returns, please see the dedicated page by clicking here.
If you have any further questions, please don’t hesitate to contact us at firstname.lastname@example.org