Refund & Returns Policy


Not pleased with your purchase? We want you to enjoy every purchase made through our website.


Returns

We offer a 14-day returns policy on all items ordered via our website. The 14 days starts from the date of arrival.

Any returned mod kits must be unused and in their original packaging. Due to the nature of the product, we will NOT accept returns for any mod kits that have been opened.

Original shipping costs are non-refundable unless item is defective.

We will not accept liability for returns due to declined/rejected shipments i.e. unpaid import charges, incorrect delivery address & carrier deeming a shipment as undeliverable.

Items returned as defective and which are found to be user-damaged will not be credited. I.e. poor return packaging, modifications to the item & drop or fall damage.

If the item in question is working and simply incompatible with your equipment, this is not deemed as “defective”. It is your responsibility to ensure compatibility before making a purchase. Please see product page for compatibility information or reach out to us beforehand if you require any assistance.

All return shipping costs will be incurred by the buyer unless the item is defective. In the case of defective item(s): after troubleshooting and once the item has been returned, we will reimburse the return cost once the item has been inspected by us and confirmed to be defective.

If you wish to return your item, please contact us by email or via the contact form on the website.


Refunds

Refunds are given upon receipt and inspection. Please allow one full working day for inspection of the returned goods.